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What to know before your visit.


As a relaxation based Spa, we ask that you silence

all cellphones and all electronic devices.


All of our guest is served on an 
appointment based only,However we 
do take "walk-ins" if there's availability. 
Please call prior to stopping by.

Please text your provider upon arrival and wait in your car until she texts back. No Extra Guest.


If your are going to be late please give 
us a call. Appointments will be held for 
15 minutes, after this we consider this 
to be "Too LATE or a "NO SHOW" and 
as courtesy of our next guest you will 
be asked to reschedule.


You will always receive a email / Text 
reminder about your appointment, 
which also gives you the opportunity to 
cancel within 24hrs. No call/no shows or any cancelations not within 24 hours will be charged up to 100% of all service book. 

We have a "No Exception policy" when it comes to cancellations and in accordance with this 

policy, all missed appointments will be 
charge 100% of the scheduled service 
price to the credit card on file.


Because we are a relaxation Spa, No children/ Extra guest allowed unless being serviced. 
Please arrange child care prior to your 
visit, or you may be asked to reschedule.


We gladly accept cash, debit, and all 

major credit cards. Checks, Zelle, and or Cash App are not accepted. There is a small fee for all credit cards.



We reserve the rights to refuse any 

Gift Cards are available for all of TWIS services, and in any dollar amount.


Certain Rules Apply:
- Gift Cards are not redeemable for cash.
- The Gift Cards balance and any unused balance expire 3 months to 1 year from the date of purchased from TIWS.
- We can not replace lost or stolen gift cards.


If you are pleased with the serviced you received, it's customary to give 18%-20% gratuity to your technician. If you would like to leave gratuity on your card please let us know.


We guarantee our nail services; if you experience any polish chipping within 2 days on your manicure or pedicure, and or
Gel/Acrylic nails lifting or cracking within 3 days. Please contact us immediately so that we can perfect the problem free of charge. If you find some missed hairs, we will clean them up at our expense.

Just let us know within 48 hours of your appointment.



Prices and treatments are subject to 
change at anytime, Please confirm 
pricing at the time of your appointment.



We cannot be responsible for lost valuables, so jewelry of significant value should be left at home. Please be sure to remove all jewelry before your service(s). 

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